Imprint

Information pursuant to § 5 DDG (German Digital Services Act)

Phone: 06151 – 500 74 444
Email: info@fiberone.de

Authorised representatives (personally liable partners):
Andreas Buxbaum, Gunter Frank

Commercial register entry:
Registry court: Darmstadt Local Court (Amtsgericht Darmstadt)
Registration number: HRA 84829

VAT identification number pursuant to § 27a of the German VAT Act:
DE 215 920 034

Responsible for content pursuant to § 18 (2) MStV

Supervisory authority

Consumer dispute resolution

Telecommunications Conciliation Body of the Federal Network Agency

Pursuant to § 68 of the German Telecommunications Act (TKG), it is possible to initiate conciliation proceedings before the Federal Network Agency if there is a dispute as to whether the provider of publicly available telecommunications services has failed to observe certain end-user rights listed in § 68 TKG. The application should be sent to:

You can find further details on the procedure on the website of the Federal Network Agency.

The former Online Dispute Resolution platform of the EU Commission (ODR platform) was discontinued on 20 July 2025 and is no longer available.

Declaration pursuant to § 36 VSBG: We are neither willing nor obliged to participate in dispute resolution proceedings before a general consumer arbitration board. This does not affect the option of conciliation before the Telecommunications Conciliation Body of the Federal Network Agency pursuant to § 68 TKG (see above).

Liability for content

Although we strive to ensure the completeness, accuracy and currency of the content and information on our pages, we cannot accept any liability for it. Use of the content is at the user’s own risk; the mere use of the website does not establish any contractual relationship between the user and us.

As a service provider, we are responsible for our own content on these pages in accordance with § 7 (1) DDG and general legislation. However, pursuant to §§ 8 to 10 DDG, we are not obliged to monitor transmitted or stored third-party information, or to investigate circumstances that indicate unlawful activity. As soon as we become aware of any infringements, we will remove the relevant content immediately.

Liability for links

This website contains links to third-party websites (“external links”). These are subject to the liability of their respective operators. When the links were first created, the third-party content was checked for any possible legal violations; none were apparent at that time. We have no influence on the current or future design of the linked pages. Should we become aware of any legal violations, such links will be removed without delay.

Copyright

The content published on this website is subject to German copyright and ancillary copyright law. Any use not permitted under copyright law requires the prior written consent of the provider or the respective rights holder. Copies and downloads are permitted only for personal, private and non-commercial use.

The use of the contact details in this imprint for commercial advertising is expressly not permitted, unless we have given prior written consent or a business relationship already exists.